remAid

powered by Usaneers

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Experts. Collaboration. Everywhere.

Save yourself important time, simplify remote collaboration and focus on the essentials. With our groundbreaking AR software, YOU are in control - share your data and knowledge... no matter where you are!

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How does it work?

Operator

As an operator, you are in your typical working environment while wearing an augmented reality device. If you need support you can connect with a colleague or expert (Spectator) to collaborate efficiently on a specific task.

On-site staff can be trained and supported remotely via an augmented reality app by the Spectator:

  • Real-time audio & video communication
  • Hands free support
  • Interaction through various AR tools
  • Display images and videos on virtual whiteboard
  • Live Snapshots

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Spectator

Via our Spectator WebApp you can support your colleague efficiently from any location. You can either use a PC or a Tablet to assist your colleagues.

The Spectator can remotely guide the Operator via real-time audio & video communication and interactive AR tools:

  • No installation needed, simply use the web-based browser application
  • Various AR tools: e.g. Pen, Pointer, Marker, etc.
  • Virtual whiteboard with Text & Drawing Tool
  • Drag & drop images and videos in-to the media library and display them on the virtual whiteboard

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What can you expect...

Experts are rare in certain fields and have to travel a lot to provide on-site training. remAid allows you to train and support your colleagues from any location - remotely. With remAid experts are now able to share their valuable knowledge, no matter where they are. Increase your sustainability by travelling less and save costs and time.

We are committed to deliberately keep our software simple and intuitive to use. For the browser application, no installation is needed. You can connect to an Operator wearing a HoloLens from about any modern PC or laptop. The only necessary condition is a stable internet connection.

Data security & privacy is one of our core values. We don’t store any user data and we are proud of that. remAid is using direct user-to-user connections with end-to-end encryption. Therefore, our software is perfect for use cases dealing with sensitive personal data.

Location Independence

Cost & Time Savings

Data Privacy & Security

Knowledge Transfer

Ease of Use

Device Independence

How can you benefit from remAid?

remAid can be used for various applications. Currently we focus on the medical, the construction and the industrial sector.

The main idea behind remaid is to make remote work accessible to specialists who have so far not been able to benefit from the progressive digitization of the working world, because they are performing “hands-on” jobs.

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Trusted Partners

Transforming Experience

Usability Engineers for 20+ years

We are a team of about 25 employees including programmers, software developers, 3D artists and AR/VR experts. Together we form the augmented and virtual reality department of the Usaneers GmbH. In addition to our projects in engineering and UX/UI, we offer a wide range of customized virtual and augmented reality software applications. The idea for our first product, the AR software “remAid”, emerged from our enthusiasm for collaboration and our belief in the potential of virtual and augmented reality.

Our customers are primarily from the industrial, the medical and the construction machinery sector. We develop cutting edge applications for training environments, virtual assistance and virtual operating instructions.

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